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NSW Hot Water Upgrades > Retirement

For retirement facilities

Free Hot Water System Upgrades*

Did you know?

The NSW government is now providing incentives for electric hot water system upgrades, which result in low or no cost upgrades for NSW retirement facilities.

Why Upgrade?

  • Reduce water heating costs by up to 70%
  • Upgrade ageing equipment with new systems and reduce maintenance and replacement costs
  • Reduce carbon footprint to meet sustainability objectives
  • *Only pay $33 per upgrade (RRP $3200) for standard installs – this is the minimum co-payment amount required under the NSW Government ESS Program

Ingenia Gardens is replacing all hot water systems across Victoria and New South Wales

Sharron de Bono, Operations Manager at ASX-listed Ingenia Communities, said it has been a “no-brainer” not to continue upgrading the residents hot water pumps in NSW after a successful campaign in the nine Ingenia Gardens retirement villages in Victoria.

“We were so happy with how they handled the process. How they dealt with taking care of the elderly people was exceptional.”

“The feedback was all I could have wished for. The interaction with the residents everywhere was amazing. Nothing was an issue.”

“It was a no-brainer not to continue with them and they are now working in NSW, where there is also a government incentive.”

Ms de Bono said the new electric hot water systems had a massive positive impact on the resident’s bills and she has been showered with praise from the residents and resident’s families, who often pay part or all of the bills.

Ingenia Gardens Case Study

Ingenia Gardens Village Sites 9
Ingenia Gardens units upgraded 430
Weeks to complete the project 8
Annual savings per system $500
Hot Water Energy Saving 70%


per year Saved in electricity bills across all Ingenia sites


Equivalent cars taken off the road


Tons Greenhouse Gas Emissions abated

Our Upgrade Offer

Initial Consultation

We will call to discuss the details of the incentive and provide you with an obligation free assessment of your existing hot water systems to confirm eligibility.


Site Assessment & Upgrade Proposal

Our Technical Team will then conduct an on-site assessment to determine the optimal upgrade solution for each individual unit at your facility. An Upgrade Proposal is then created which outlines the proposed installation schedule, timelines and itemises any related costs.

Piping hot water is available the same day

A dedicated project manager will be assigned who works closely with management at each village to develop and coordinate an installation schedule that avoids disruption to residents and ensures that piping hot water is available that same day. All installations are carried out by trade qualified electricians and plumbers, with comprehensive warranties provided on both the system and workmanship.

Upgrades are completed for only $33 for standard installations (RRP $3200).

Costs of the upgrades are covered by energy efficiency incentives provided under the NSW Energy Savings Scheme (ESS) and the Federal Renewable Energy Target Program (RET).

NSW has now finalised incentives for energy efficient hot water upgrades. Don’t miss out on this opportunity to upgrade old systems and generate significant energy savings.

02 5300 6005

Call us today to find out how your facility can benefit from generous government incentives.

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